Who we are

Our website address is: https://ralphstrophy.com

Ralph’s Trophy Shop (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, particularly regarding our text messaging services, which are used exclusively for appointment reminders and account updates.

  1. Information We Collect

We may collect the following types of information when you interact with our website or utilize our text messaging services:

  • Personal Information: This includes your name, phone number, and any other details you provide voluntarily.
  • Text Messaging Data: We collect and store data related to messages you send or receive, including message content, date and time of messages, and phone numbers.
  1. How We Use Your Information

We use your information for the following purposes:

  • To Communicate with You: We may use your contact information to send important account or order updates or respond to your inquiries.
  • To Send SMS Order or Account Updates: With your consent, we will send SMS messages to provide account updates relevant to your orders. No promotional or marketing messages will be sent.
  1. Text Messaging Consent

By providing your phone number, you consent to receiving SMS messages from Ralph’s Trophy Shop strictly for order updates. Message frequency will depend on your interactions with us.

  • Opting Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Upon opting out, we will confirm your request, and no further messages will be sent unless you re-subscribe.
  • Help: For assistance or questions regarding our SMS services, reply “HELP” to any message or contact us at (864)972-9863.
  1. Data Sharing and Security

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

  1. Third-Party Services

We may use third-party services to manage our text messaging campaigns. These service providers are contractually bound to protect your information and may only use it as described in this policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

  1. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction of any inaccurate information.
  • Request the deletion of your data.

For any of these requests, please contact us at (864)972-9863.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Ralph’s Trophy Shop
15285 Wells Hwy
Seneca, SC 29678

rtrophy@nctv.com

Updated 11/21/2024